STOP! BE CAREFUL BEFORE YOU USE A LIQUID TIRE REPAIR PRODUCT

April 2014

    I've started seeing more and more people using Fix a Flat and other liquid tire repair products in their tires. DO NOT USE ANY LIQUID TIRE REPAIR if you have TPMS sensors in your wheels - you will destroy them.

How do you know if you have TPMS sensors?
1. Every new vehicle since 2007 has them fitted in their wheels out of the factory.
2. You have a little light in your dash that looks like " (!) " when your tires get low.

          

A TPMS Sensor (Tire Pressure Monitoring System), is an electronic device fitted to a wheel, inside a tire. They have a little hole in them that takes a reading of your tire's pressure. When you use a liquid tire repair product you destroy the sensor which makes for the most expensive flat tire ever.

Jake Cassidy

President
My Tire Guys, Inc.
The tire store that comes to you with the best tires and service in the Greater Boston and surrounding areas.

Not the average customer

March 2014 
Not the average customer

     I had an experience with a customer that I have to share because it warmed my heart. I recently started pushing a promotion called "Tell a Friend" where if you were to tell someone you know about My Tire Guys and they bought a set of tires from us that in return you would receive $40. We have been pushing this promotion through a number of channels, one of them being an email blast to all of our customers. If someone replies to one of My Tire Guys' email blasts I receive the email directly so in this case we sent out the email and a customer by the name of Todd Goffman replied. Todd had recently used our service and in his reply to told me that he was so happy with the service that he had told his boss about it and his boss had actually bought tires from us right after and he wanted to know if he would be eligible for the referral money. In my response to Todd I told him how I believe word of mouth is the best form of advertising, that I appreciate his effort and want to acknowledge that. I ended with asking him to like our Facebook page and the address he wanted the check sent to. Todd thought all of this was great, he felt that it said a lot about me and My Tire Guys and that instead of sending him the check he wanted me to donate the money to charity My Tire Guys supports.

     About a week later I responded to Todd and attached the donation receipt to let him know that a donation had been made. The money went to a charity called Cradles to Crayons, they help hundreds of thousands of children in Massachusetts from birth to age 12 who are in homeless or low income situations by getting them essential items they need. Todd thought that this experience was fantastic and emailed me back to tell me and to let me know that he made an equal donation to the same charity (he also included a donation receipt as proof).

     It isn't often that I have as great an experience with my customers like I did with Todd and although every customer is appreciated by My Tire Guys this customer stood out from the rest and I wanted this experience to be recognized and remembered.


Jake Cassidy

President
My Tire Guys, Inc.

The tire store that comes to you with the best tires and service in the Greater Boston and surrounding areas.